SurveyMonkey vs SurveySparrow. 2020 Comparison

September 11, 2020

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SurveyMonkey or SurveySparrow? Find out which tool is better with a detailed comparison of SurveySparrow and SurveyMonkey. We have compared User Satisfaction Indexs, pricing policies as well as the most important differences between the features of these two leading survey software.

SurveyMonkey vs SurveySparrowEpic battle

User Satisfaction IndexMethodology

7.9

9.2

Number of ReviewsOn leading review sites

28,555

475

Free PlanFor unlimited time

Key features

_{Unlimited surveys
40 responses per survey
10 questions per survey
3 different ways to share your survey}

_{Unlimited surveys
100 responses per month
10 questions per survey
Embedded Survey}

Lowest Paid PlanComparable features

$25

$19

Billed MonthlyMinimum billing period

Billed QuarterlyMinimum billing period

Billed Annually

Languages SupportedYour survey app may be in the following languages

_{Chinese, Danish, Dutch, English, Finish, French, German, Italian, Japanese, Korean, Portuguese, Russian, Spanish, Swedish, Turkish}

_English

Brand Loyalty SurveySurvey templates

Customer Loyalty SurveySurvey templates

You can build different types of the interactive survey in a conversational interfaceSurvey creation features

Advanced survey skip logicSurvey creation features

Score your surveys to estimate their success ratesSurvey creation features

Measure responses against industry benchmarksSurvey analysis

AB test significance calculatorOther useful features

Margin of error calculatorOther useful features

NPS benchmarksOther useful features

Survey sample size calculatorOther useful features

Market ResearchOwn global consumer panel

Instant access to niche and B2B targetingMarket research

Instant audience targetingMarket research

Instant market research price quoteMarket research

VERDICT

SurveySparrow primary advantage over SurveyMonkey is that it provides more ways to create an interactive survey in a conversational interface. Also, it is a little cheaper and users like SurveySparrow more than SurveyMonkey (although SurveyMonkey’s User Satisfaction Index of 7.9 is really high given their number of reviews). Apart from that, SurveyMonkey seems to be a more mature survey app with more useful features. That’s why the winner cup goes to 🏆SurveyMonkey!