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Reputation acquires social customer experience tool Nuvi
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Reputation, a reputation experience management platform, has acquired for an undisclosed amount Nuvi, a social customer experience (CX) software company. ...

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Qualtrics unveils new customer experience features
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Qualtrics, an Experience Management (XM) platform, has launched several new features that give organizations a holistic view of the health of their customer ...

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Vidora partners with Segment to bring ML to Customer Data Platform
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Vidora, a no-code machine learning platform for marketing, has partnered with Twilio-owned Customer Data Platform Segment to enable customers to quickly and ...

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Sightly launches Brand Mentality platform
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Sightly, a marketing and media technology company, has launched Brand Mentality platform that combines emotional and cultural intelligence to empower brands ...

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Upland Software acquires BlueVenn
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Upland Software, a provider of Customer Experience Management (CXM) software, has acquired customer data platform (CDP) BlueVenn. With BlueVenn, Upland ...

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Podium adds SMS campaigns to its platform
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Podium, an online reputation and customer messaging platform, has announced the addition of Podium Campaigns to its existing suite of interaction management ...

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Actian launches Customer 360 offering
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Actian, a provider of hybrid cloud data analytics platform, has launched a new Customer 360 solution. The software has been built on Actian's Avalanche hybrid ...

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Manging returns with Return Management Software
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Managing returns from customers is a major challenge faced by almost all business owners or outlet managers. A lot of returns directly indicate declining ...

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Bloomreach acquires Exponea to create a billion-dollar company
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Bloomreach, a leading commerce experience software provider, has acquired Customer Data and Experience Platform (CDXP) Exponea. Bloomreach fuels its expansion ...

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Salesforce introduces Loyalty Management product
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Salesforce, a leading CRM software provider, has launched Loyalty Management, a new product for companies across industries, including retail, consumer goods, ...

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