BirdEye

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8.9/10 (PRM Score)

Product is rated as #2 in category Online Reputation Management Tools

About BirdEye

BirdEye is a customer experience platform that helps your business be found (using listings, reviews, referrals, and pages) and chosen (servicing interactions with webchat, video chat, mass texting) by new customers. BirdEye's platform also provides tools for surveys, ticketing, insights, and benchmarking.

We currently only provide for BirdEye our PRM Score that includes User Satisfaction Index (representing an aggregate rating from leading review sites) and Popularity Index (based on the app traffic data). There is no detailed review of BirdEye available yet.

User Satifaction Index (based on 1,438 reviews from leading review sites; Q1/2021)

8.8

Popularity Index (2.9M based on traffic data from Feb. 2021, as measured by SimilarWeb)