7.1/10 (PRM Score)
Product is rated as #4 in category Broadcast & Print Media Monitoring Software
Find out PRM Score of Critical Mention that includes User Satisfaction Index (representing an aggregate rating from leading review sites) and Popularity Index (based on the app traffic data). Check also the pros and cons of using Critical Mention, and see more details on Critical Mention pricing and features.
User Satifaction Index (based on 174 reviews from leading review sites; Q1/2021)
Popularity Index (113,380 visits based on traffic data from Feb. 2021, as measured by SimilarWeb)
  • A very good tool to track radio and TV coverage
  • Good support
  • Quick and easy-to-use platform
  • Helps find out how many viewers saw a specific tv clip or listened to a radio segment.
  • Broadcast hits displayed in a digestible, easy-to-view format, where you can then edit the clips by the second to share with your client
  • Easy to find the piece you are looking for in the monitored clips
  • It does not pick up every press hit (you can manually enter them into the system)
  • It often produces duplicate press hits, causing double-counted hits and inaccurate reporting numbers
  • Not all broadcast clips have audience numbers
  • Speech-to-text feature is not very accurate
  • When compiling reports, the database often crashes when it reaches 1,000 hits and you will need to manually add press hits and reorganize your report

About this App

Short Description

Critical Mention is a media monitoring and earned media measurement platform for broadcast, online news, print and social media.


Starting from: N/A
Pricing model: Subscription
Free Trial: Available

You need to contact Critical Mention for pricing information and to get access to their free demo.

Specification: Critical Mention

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Manufacturer Name

Critical Mention

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Free Trail

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Pricing Model


White-Label Solution / Reporting

Web & Social Media Listening - Focus Area

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Web & Social Media Listening Analytics

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Print & Broadcast Media Monitoring

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