8.7/10 (User Satisfaction Index)
Product is rated as #2 in category Broadcast & Print Media Monitoring Software
User Satisfaction Index (142 reviews on leading review sites; Q2 of 2020)
  • A very good tool to track radio and TV coverage
  • Good support
  • Quick and easy-to-use platform
  • Helps find out how many viewers saw a specific tv clip or listened to a radio segment.
  • Broadcast hits displayed in a digestible, easy-to-view format, where you can then edit the clips by the second to share with your client
  • Easy to find the piece you are looking for in the monitored clips
  • Sources: Bigfishpr.com, Trustradius.com
  • It does not pick up every press hit (you can manually enter them into the system)
  • It often produces duplicate press hits, causing double-counted hits and inaccurate reporting numbers
  • Not all broadcast clips have audience numbers
  • Speech-to-text feature is not very accurate
  • When compiling reports, the database often crashes when it reaches 1,000 hits and you will need to manually add press hits and reorganize your report
  • Sources: Bigfishpr.com, Trustradius.com

About this App

Short Description

Critical Mention is a media monitoring and earned media measurement platform for broadcast, online news, print and social media.

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Starting from: N/A
Pricing model: Subscription
Free Trial: Available

You need to contact Critical Mention for pricing information and to get access to their free demo.

Specification: Critical Mention

Country of Origin USA
Manufacturer Name Critical Mention
Market segments ,
Support ,
Training , , ,
Free Trail
Languages Supported , ,
Pricing Model ,
White-Label Solution / Reporting
Web & Social Media Listening - Focus Area , , ,
Web & Social Media Listening Analytics , , , , , , , , ,
Print & Broadcast Media Monitoring , , , , , ,

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