Twilio-owned Segment is a Customer Data Platform that lets you collect, unify, and connect your customer data from every channel (including websites, apps, payments, help desk). Using Segment you can also personalize every interaction with your customers across all platforms and channels.
We currently only provide for Segment our PRM Score that includes User Satisfaction Index (representing an aggregate rating from leading review sites) and Popularity Index (based on the app traffic data). There is no detailed review of Segment available yet.
User Satifaction Index (based on 317 reviews from leading review sites; Q1/2021)
Popularity Index: 796,780 (based on traffic data from Feb. 2021, as measured by SimilarWeb)