SurveyMonkey is one of the most popular survey software in the market, praised for its use of use, great templates, instant access to global research panel, and several additional features.
Find out our PRM Score for SurveyMonkey (that includes User Satisfaction Index representing an aggregate rating from leading review sites, and Popularity Index based on the app traffic data), the pros and cons of using SurveyMonkey, and see more details on SurveyMonkey pricing and features.
User Satifaction Index (based on 26,063 reviews from leading review sites; Q1/2021)
Popularity Index (62.7M based on traffic data from Feb. 2021, as measured by SimilarWeb)
SurveyMonkey is very easy to use
It has great templates to build surveys
Surveys are easy to brand, personalize and share
It offers instant access to its global research panel, including to niche and B2B targeting and pricing
Several additional useful features that help you create a better survey (e.g. survey sample size calculator)
The basic plan is quite limited
Several people complain that if you want to have more robust analytics you need to be at a higher price plan
Several people complain about the paying policy of the company, including refunds and auto-renewals
SurveyMonkey’s suite of products and solutions are designed to help organizations everywhere put their curiosity to work. Every day, people around the world use SurveyMonkey to get answers to more than 20 million questions. Together, those answers make up feedback that drives companies to grow, succeed, and innovate to solve today’s most pressing challenges.
All SurveyMonkey’s products and solutions are designed to put the power of feedback in the hands of organizations of all sizes, including 98% of the Fortune 500. Today, SurveyMonkey empowers over 17 million active users to bring better products to market, delight their website and app users, keep customers loyal to their brand, retain their employees, and much, much more.
Pricing model: Subscription (billed monthly or annually)
Free Trial: Available for unlimited time
You can test SurveyMonkey using its free version. It offers:
40 responses per survey
10 questions per survey
3 different ways to share your survey
SurveyMonkey offers paid plans for businesses (the price ranges from $25 to $75 per user, per month, billed annually; they also offer a custom plan for enterprises) and for individuals ($99 per month, billed monthly; or from $32 to $99 per month, billed annually).